Martin Haese MBA
Founder and Managing Director

Strategic Retail Advisor
University Lecturer and Facilitator

Having founded Retail IQ in early 2005 with a vision to create a specialist retail services firm, Martin believes that retail experience and on-going education are pre-requisites for the provision of effective retail advisory, recruitment and training services. With over 15 years of hands-on prior experience as an owner of his own retail company, Martin brings a wealth of retail, management and HR experience to Retail IQ.

Having founded the multi-award winning Youthworks retail business in 1993 and the Sole Shoes retail business in 2000, Martin and his team built those businesses to annual sales of AUD$25m, employed over 200 people and operated 16 retail stores throughout Adelaide and Melbourne. Martin sold Youthworks and Sole Shoes in 2005.

Working closely with the Rundle Mall Management Authority (RMMA) Board of Directors, the Adelaide City Council, property owners, retailers and numerous stakeholder groups, Martin now leads a team which provides for the retail management, marketing, events, promotions and operations of the Rundle Mall precinct in South Australia. In doing so, Martin plays a key role in implementing the Board’s strategic imperatives that are rapidly transforming the precinct into a highly successful CBD retailing district.

Martin is an inspirational public speaker whose knowledge is sought after by the retail, entrepreneurial and property communities. Martin is a founding member of the Entrepreneurs’ Organisation (EO) SA Chapter and a part-time lecturer for the Australian Institute of Business (AIB) and the University of Wollongong (UOW).

Sam Donato
Partner and Senior Training Consultant

Vocational Education and Training (VET)
Australian Qualifications Training Framework (AQTF)
Certificate and Diploma level qualifications
Individual, Group and Corporate Training solutions

Sam Donato has 20 years of experience in leadership, management and business development. Sam brings his extensive knowledge to the forefront to help people grow both personally and professionally by helping them to respond more positively to the challenges of today’s workforce.

Meagan McLaren
Consultant

Retail Sales & Service Training
Retail Recruitment

Sales & Service Training Programs
Retail Management Training Solutions
Train the Trainer and Leadership Coaching

Meagan’s passion lies in retail sales, service and leadership training. With 12 years experience in the retail sector and having held senior positions including that of National Retail Manager, Meagan is vibrant, energetic, results orientated and definitely memorable. Meagan is dedicated to providing a professional yet fun team training environment that supports your company culture, standards and expectations.

Meagan has the patience to listen and mentor managers, whilst showing them how to identify problems, overcome objections and bring the best out of their team. Meagan has the talent and proven track record to get you and your team excited about service!

Genevieve Theseira BA(Hons)Communications
Media Director

Retail IQ Advisory, Recruitment & Training
Retail IQ TV – Your 24/7 retail management resource

Advertising, Branding and Marketing advisory services
Product and Media launches
Book a Retail IQ Partner to speak at your next Corporate Retail event in Australia or SE Asia

As Media Director, Genevieve oversees various aspects of the Retail IQ business including online marketing, publishing, event management, public speaking and the provision of client advisory services.

With a highly accomplished track record of senior creative, media and management experience gained working for global advertising agencies in London and Singapore, Genevieve is now advising Retail IQ’s corporate and shopping centre clients on how to best maximise their brand equity, product positioning, corporate advertising, marketing and communications strategies.

Nicole Nicolai
Administration Manager

Head Office Adelaide Australia

Nicole is Retail IQ’s Administration Manager and manages accounts payable, accounts receivable, payroll and various administrative functions.

Contact Nicole Nicolai